How Does the Delivery Process Work?

At Rugavel - Feel The Science Of Touch, we ensure that every product undergoes a thorough quality check before being shipped. Once your order is processed, each item is carefully inspected to meet our quality standards. After passing all checks, your products are securely packaged and handed over to our trusted delivery partners.

Our delivery partners aim to deliver your order as quickly as possible. In case they are unable to reach your provided address or deliver at the scheduled time, they will contact you to resolve the issue.

How Are Items Packaged?

We believe in delivering not just skincare but a premium experience. All Rugavel products are securely packed in durable packaging to ensure they arrive in perfect condition.

For added protection, each order is placed in sturdy outer packaging to minimize the risk of damage during transit.

Where Does Rugavel Ship?

Rugavel currently ships across India only, bringing our skincare solutions right to your doorstep.

Shipping & Delivery – India Only

  • All orders are shipped within India.
  • We currently do not support international shipping.
  • Orders placed on our website will be delivered only within Indian territories.

What Is the Estimated Delivery Time?

  • Orders are typically delivered within 2–6 business days from the date of order confirmation.
  • Delivery timelines may vary depending on location and external factors.
  • Delays may occur due to:
      • Natural calamities
      • Strikes or public holidays
      • Logistics or courier-related issues

During high-demand periods or sale events, deliveries may take an additional 2–3 business days.

How Can I Track My Order?

  • Once your order is shipped, you will receive an SMS or email with tracking details.
  • You can use these details to track your shipment in real-time.

What Happens If My Order Is Shipped in Multiple Shipments?

If your order contains multiple products, it may be shipped separately to ensure faster delivery.

You may receive multiple tracking updates for the same order.

Are There Any Shipping Charges?

We offer free shipping* on all orders placed on our website.

Contact Details

Rugavel - Feel The Science Of Touch

Address:
C-47, Snow Pearls, Vasna Road,
Vadodara, Gujarat - 390007

Phone:
+91 94086 36333

Email:
rugavelskincare@gmail.com